e77bd Privacy Policy — Your Information Is Protected

Last Updated: January 2026

e77bd is a safe and reliable online gaming platform for players in Bangladesh. The privacy and protection of the personal information you provide while using our services is extremely important to us.

This Privacy Policy ("Policy") describes how e77bd collects, uses, stores, and protects your personal information. By using this platform, you are considered to have agreed to the terms of this Policy. We ask that you read it carefully.

This Policy applies to all of e77bd's services and offerings — from visiting the website to creating an account, making deposits, playing games, and contacting customer support — everything is covered.

1

Data Collection — What Information We Collect

e77bd collects your information in several ways. Below is a description of the different types of information we collect:

1.1 Registration and Account Information

When you open an account at e77bd, we collect the following information:

Full name and date of birth (for age verification)
Mobile number and email address
Password (always stored in encrypted form)
Identity document information (national ID card, passport, or any valid identity document)
Residential address

1.2 Transaction Information

During deposit and withdrawal transactions, we collect:

Payment method details (bKash, Nagad, Rocket, or Upay number)
Transaction amount and date
Transaction reference number
Account balance and history

1.3 Technical and Usage Information

When you use the e77bd platform, certain technical information is collected automatically:

IP address and device information
Browser type and version
Session duration and activity history
Cookie and similar tracking technology data
Preferred language and region settings

1.4 Information from Customer Support

When you contact us via our 24/7 live chat support or email, the details of that conversation are stored securely. This may be used later to improve the quality of our service.

2

Data Usage — Why It Is Collected

e77bd uses your personal information only for specific and legitimate purposes. Below is a detailed description of the reasons we use your information:

2.1 Account Management and Identity Verification

Your information is needed to keep your account active, ensure security, and verify your identity. In particular, for age verification — e77bd provides services only to those aged 21 and above.

2.2 Financial Transaction Processing

Your payment information is needed to process deposits and withdrawals smoothly through bKash, Nagad, Rocket, and Upay. This information is not shared with any third party for commercial purposes.

2.3 Providing Customer Support

Our 24/7 support team may need access to your account information to provide you with effective assistance. This access is limited and controlled.

2.4 Fraud Prevention and Security

e77bd uses technical information to detect fraudulent activity, prevent unauthorized access, and ensure account security for the protection of all users.

2.5 Legal Compliance

Retaining certain information is necessary in order to comply with applicable laws and regulations and to respond to lawful requests from authorities.

2.6 Service Improvement

Research data is analyzed to improve your experience, add new games and features, and enhance platform performance. Personal identifiers are generally anonymized in this analysis.

3

Data Security Measures

SSL Encryption

All data transfers between you and our servers are protected by industry-standard SSL/TLS encryption.

256-bit Encryption

Data Layering

Sensitive information such as passwords is never stored in plain text — strong hashing algorithms are always used.

Hashed Passwords

Access Control

Only authorized staff can access specific and necessary information. All access is logged and monitored.

Role-based access

Regular Security Reviews

Our systems undergo regular security testing and assessments so that vulnerabilities can be identified and resolved quickly.

Regular Audits

Data Minimization Policy

We collect only the information genuinely needed to provide our services. Unnecessary information is not collected.

Minimal Data

Rapid Incident Response

If a security incident occurs, our team acts quickly and notifies affected users where applicable.

Rapid Response

4

Data Sharing with Third Parties

e77bd never sells your personal information or transfers it to third parties for commercial purposes. However, some information may be shared in the limited circumstances below:

4.1 Payment Processing Partners

Limited information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These partners have their own privacy policies.

4.2 Technology Service Providers

We work with various technology service providers to operate our platform. These providers work on our behalf under strict confidentiality agreements and may not use your information for any other purpose.

4.3 Legal Requirements

Disclosure of information may be required by a court order, a lawful government request, or applicable law. In such cases, we provide only the minimum information legally required.

4.4 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi supply games on our platform. These providers may use the minimum technical information necessary to operate the games.

Important: Your information will not be shared with any third party outside of the cases described above.

5

Cookies and Tracking Technologies

Cookies are small text files stored in your browser. e77bd uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, security verification, and payment processing. Without them, the site will not function properly.

5.2 Functionality Cookies

Functionality cookies are used to remember your preferred language, theme settings, and other personalization information. This makes your experience more convenient.

5.3 Analytics Cookies

Analytics cookies are used to analyze platform usage patterns in order to improve our services. The information collected by these cookies is generally anonymous.

5.4 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some platform functionality.

6

Your Data Rights

e77bd believes you should have full control over your own information. Below are your rights regarding your data:

6.1 Right to Access

You can request at any time to see what information we hold about you. We will provide you with a copy of that information within a reasonable time.

6.2 Right to Rectification

If your information contains any errors or is incomplete, you can request a correction. This can be done through your account profile or by contacting customer support.

6.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained temporarily due to legal obligations, unresolved transactions, or ongoing disputes.

6.4 Right to Object to Processing

You can object to the processing of your information for marketing communications or other specific purposes. We will give your request proper consideration.

6.5 Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

To exercise any of the rights above, contact us at [email protected].

7

Data Retention and Deletion

e77bd retains your information only for as long as it is necessary or legally required.

7.1 Active Accounts

While your account is active, we store all of your account information securely. This helps us provide you with uninterrupted service.

7.2 After Account Closure

Even after an account is closed or deactivated, some information may be retained for a defined period to meet legal and regulatory requirements. After that period, the information is deleted securely.

7.3 Transaction Records

Financial transaction records are retained for the legally required period. This is necessary for dispute resolution and financial accountability.

8

Minor Protection

e77bd strictly provides services only to those aged 21 and above. We do not knowingly collect or process the information of any minor.

Age is verified during the registration process. If we have doubts, additional identity documents may be requested. If a minor's account is identified, it is immediately closed and the associated information is deleted.

If you believe your child or a minor family member is using e77bd, please contact us immediately.

9

Changes to This Policy

e77bd may review and update this Privacy Policy from time to time. For significant changes, we will make an effort to notify you by email or through the platform.

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

You can check the "Last Updated" date at the top of the page to see when the policy was last changed.

10

Contact Us

Privacy Questions or Complaints

For any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact us. e77bd's support team is available 24/7 to assist you in Bengali and English.

Live Chat

24/7 Live Support — Connect from any page on the platform

Email Support

For detailed privacy-related requests:

[email protected]

e77bd's Privacy Policy